PRIVACY POLICY – VRIKSHAKRITI MODULAR KITCHENS

Vrikshakriti Modular Kitchens (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or interact with our team.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit the website, submit a form, or contact us:

A. Personal Information

Full Name
Phone Number
Email Address
City / Location
Address details (if shared for consultation or delivery)
Requirements or project details

B. Automatic Information

When you browse our website, we automatically collect:

IP address
Browser type
Device information
Pages visited
Interaction data (buttons clicked, time spent)
Cookies and tracking data

C. Communication Information

Any emails, messages, or WhatsApp conversations you have with us.

2. How We Use Your Information

We use your information to provide better service and communication, including:

Responding to enquiries and customer service requests
Providing consultations and project estimates
Sending order updates, booking confirmations, or support messages
Improving website performance and user experience
Sending promotional offers or updates (only if you consent)
Internal analytics, reporting, and marketing insights

We do not sell or rent your personal data to third parties.

3. Sharing of Information

We may share your information only with:

Internal design & installation teams for project execution
Technical partners (like hosting providers or payment gateways) for smooth website functioning
Logistics or delivery partners when required
Legal authorities when required by law

All partners accessing your data are required to maintain confidentiality.

4. Cookies & Tracking Technologies

Our website may use cookies and similar tools to:

Analyze site traffic
Remember your preferences
Improve user experience
Deliver relevant ads

You can disable cookies through your browser settings, though some website features may not work properly.

5. Third-Party Links

Our website may contain links to third-party websites (e.g., payment gateways, blogs, YouTube, social media). We are not responsible for their privacy practices or content.

We recommend reading their privacy policies before sharing your information.

6. Data Security

We use reasonable physical, electronic, and administrative safeguards to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Request access to the personal data we hold
Ask for correction of incorrect or outdated information
Opt out of promotional messages
Request deletion of your personal data (unless required for legal reasons)

To exercise these rights, contact us at the details below.

8. Data Retention

We retain your personal information only as long as necessary:

To fulfil the purpose it was collected for
To comply with legal and financial obligations
To resolve disputes or provide ongoing support

After this period, the data is securely deleted.

9. Use of WhatsApp Communication

By contacting us through WhatsApp, you agree to receive:

Project updates
Consultation details
Offers or reminders
Support messages

You may request to stop WhatsApp communication at any time.

10. Policy on Children’s Data

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

11. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. The updated version will always be available on this page with a “Last Updated” date.

Continued use of our website means you accept the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Vrikshakriti Modular Kitchens
📧 Email: hello@vrikshakriti.shop
📍 Delhi – NCR